Help & Support #

A small group of utility links sits at the bottom of the main sidebar, just above your user profile, styled slightly smaller and more muted than the main navigation. The two help-related entries are:

• User Manual (book icon) — a direct link that opens the online manual in a new tab.
• Help & Support (question-mark icon) — opens a small menu with the ways to reach the Mowafeq team:
  • Email — opens your mail app to write to the Mowafeq support address (info@mowafeq.com).
  • Call us — dials the Mowafeq support number on devices that support phone calls.
  • WhatsApp — opens a WhatsApp chat with the support team.

The menu also shows the service region (Qatar / GCC Region). When the sidebar is collapsed, the same entries remain reachable as icons with hover tooltips.

Getting Help #

When you encounter an issue or have a question:

1. Check the manual — Click User Manual to browse the documentation.
2. Contact support — Use Help & Support to reach the team via your preferred channel:
   • Email for detailed inquiries with attachments
   • Phone for urgent matters during business hours
   • WhatsApp for quick questions

The support team operates during Qatar business hours and serves the GCC region.